Return policy

You have the possibility to notify in written Exquisite Diamonds the fact that you give up in buying, with no penalties and without any reason, within 14 days since its arrival. The return of the product must come in the original package, with all its accessories, without having any damage or usage, the client will also be paying for the delivery. This right cannot be evoked in case the products are bought from our own shops, this rule is applied according to Ordinance 130/2000, and in case of buying the products please use the communication techniques.

Any notification of this kind should be sent at

For further details regarding the return policy, feel free to contact us at (+40) 771 164 641.

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